Comments & Notifications on Student Plans – Abre.io

Comments and notifications on student plans help team members collaborate directly inside Student Plans. Staff can add comments, @mention colleagues, and receive notifications when there are updates that need attention.

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Before you start

You will only receive notifications if you have opted in. Click here for an overview on notifications.
You will only be notified for plans you have permission to view and edit.
@mention notifications are only sent to staff in the same building as the student.
Contact your district’s Abre administrator for assistance with permissions.

Step 1: Enable plan comment notifications

Click the bell icon to open your notifications.
Click the three dots, then “Notification Settings”.
Scroll to find Student Plans notifications.
Turn on Plan Comment mentions and Plan Status updates.
- Choose how you want to be notified (in-app, email, and/or SMS).

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Step 2: Add a comment to a student plan

Navigate to a Student Plan.
- Plans > Student Plans > Search Student and click
- Student Plans are also accessible in the Student360.
Open the student plan you want to comment on.
To check comments: Scroll down to the Comments area.
To leave comments: Click the comment icon on the right-side plan toolbar.
Type your comment.
(Optional) Choose whether the comment should be Printable or Not printable.
Click Post to add the comment to the plan.

Step 3: @mention someone to notify them

@mentions are best for calling attention to a specific update, question, or next step.

In a plan comment, type @ and begin typing the person’s name.
Select the staff member from the list.
Finish your message and click Post.

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How @mentions work

Users are only notified if they have opted in to plan comment notifications.
Users must have permission to view and edit the plan to be @mentioned.
Notifications are limited to staff in the same building, Plan Administrators, and the MTSS Allow List.

Step 4: Get notified when a plan status changes

If your district uses plan status updates (for example, Draft to Completed), you can receive notifications when the plan status changes.

Ensure Student Plans notifications are enabled (see Step 1).
When a plan status is updated, the plan team will receive a notification based on the notification delivery method selected (in-app, email, and/or SMS).

See How

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Tips and best practices

Use comments for quick updates, questions, and documenting next steps.
Use @mentions when you need a specific person to respond.
Keep comments short and specific so they are easy to scan later.
If someone is not receiving notifications, confirm they have opted in and have plan permissions.