Abre Status

Current Status

GREEN- 05/09/24 2:50pm - Intermittent site slow-downs are now resolved. Our team will continue to actively monitor. Please reach out to support@abre.com if you notice any slow-downs.

Historical Information

RED- 05/09/24 12:22pm - Our team is currently investigating intermittent issues with site slow-down. We are working as quickly as possible to identify the cause and get the issue fixed. We apologize for the inconvenience.

GREEN- 12/13/23 1:36pm - All issues regarding blank results and screens for Abre Assessments have now been resolved. Please reach out to support@abre.com if any unexpected behavior is observed. 

RED - 12/13/23 1:25pm - Abre Assessments is currently experiencing issues resulting in blank screens for assessments and results. The issue has been identified by the Learnosity team and they are working on a fix. As soon as a fix is fully implemented, we will update this page. Please reach out to support@abre.com with any questions.

GREEN - 10/05/23 12:49pm - All issues regarding accessing building level data reports and Abre Insights have been resolved, and all reporting functionality has been restored. Please reach out to support@abre.com if any unexpected behavior is observed. 

YELLOW - 10/05/23 10:23am - Currently investigating an issue that is preventing building level Abre Insight reports (School360) from displaying results. Reports will display 'No Results' for users granted 'Insight Administrator (Building)' permissions. Reports for overall 'Insight Administrator' permissions are unaffected. Remainder of the platform is fully functional. Abre is aware of the issue and continues to investigate for root cause. 

GREEN - 08/07/23 6:46pm - All issues regarding accessing student level data reports and Abre Insights have been resolved, and all reporting functionality has been restored. Please reach out to support@abre.com if any unexpected behavior is observed. 

YELLOW - 08/07/23 12:55pm - Student level and Abre Insight reports/data visualizations are currently experiencing intermittent interruptions, resulting in error message "Report Not Found / You may not have permissions to view this run". Abre is aware of the issue and is investigating alongside our integration partners. 

GREEN - 05/20/23 11:58am - Issues with accessing Abre Insight and Application Specific reports have been resolved, all reporting functionality has been restored. Please reach out to support@abre.com if any unexpected behavior is observed. 

YELLOW - 05/20/23 11:27am - Abre Insight reports as well as Application Specific reporting are currently unavailable as Abre is experiencing a service disruption with our 3rd Party analytics system. Be advised that during this outage reports will be inaccessible. This outage is currently impacting only Abre's reporting capabilities and the bulk of the platform remains functional. We will update as we learn more. 

GREEN - 03/07/2023 10:37am Incorrect delivery of Wellness Check has been resolved. Please reach out to support@abre.com if any unexpected behavior continues. 

YELLOW - 03/07/2023 10:25am Districts are reporting receiving unauthorized Wellness Check-Ins for student users. A fix has been identified and is currently being deployed. 

GREEN 01/16/23 1:45pm Facebook has resolved the SSO issue.

YELLOW 01/09/23 1:45pm Family Member users are currently unable to login via Facebook SSO. As we investigate the issue, please be aware that Google and Microsoft authorization for login remain available. 

GREEN 03/10/22 10:00am Student roster integration is working properly and all functions are normal.

YELLOW 03/10/22 9:40am Student roster integration is not working properly. We have identified the issue and are actively putting the solution in place.

RED 03/10/22 8:50am Student roster integration is not working properly. We are investigating the issue. Abre works as expected - but when looking for student schedules in the Students App and in Abre Class, student rosters are missing.

GREEN 11/16/2021 1:35pm Abre is functioning properly for all customers. 

YELLOW 11/16/2021 Abre is currently functioning properly. We continue to monitor the situation.

RED 11/16/2021 Abre is currently experiencing a product outage. We will continue to keep folks posted.

GREEN 6/2/2021 Abre is functioning properly for all customers. 

YELLOW 6/2/2021 2:30pm  Abre is now functioning properly after a Cloudflare outage. We are continuing to monitor the situation.

RED 6/2/2021 1:43pm Abre is currently experiencing slow load times due to a Cloudflare outage. We are continuing investigating the issue. https://www.cloudflarestatus.com/

GREEN 4/1/2021 Abre is functioning properly for all customers. 

YELLOW 4/1/2021 10:45 am Abre is now functioning properly after a 23 minute Google Cloud outage. We are continuing to monitor the situation.

RED 4/1/2021 10:22 am Abre is currently experiencing slow load times due to a brief Google Cloud Outage. We are investigating the issue.

GREEN 2/12/2021 Abre is functioning properly for all customers. 

YELLOW 2/12/2021 Abre's assessment partner has corrected the issue that prevented filtering by a standard in Assessments. 

2/2/2021: Abre's assessment partner has identified the issue with filtering by a standard. They are continuing to investigate a potential fix to their system. 

01/27/2021 5:59 pm: Abre Assessments is currently experiencing issues returning questions when filtering by learning standard within the assessment builder. The Abre team is working with our assessment partners to resolve the issue.